PLEASE READ THESE TERMS CAREFULLY. BY USING VAU0 LLC SERVICES YOU AGREE TO BE BOUND BY THESE TERMS.
By accessing or using any service operated by VAU0 LLC ("VAU0," "we," "our," or "us"), including the website at vau0.com, the driver and carrier portal at portal.vau0.com, the transportation management system (TMS), ELD integration services, freight operations tools, or any related application, API, or platform feature, you agree to be bound by these Terms of Service ("Terms").
These Terms constitute a legally binding agreement between you and VAU0 LLC, a company organized under the laws of the State of New Mexico. If you are using the platform on behalf of a company, organization, or carrier, you represent and warrant that you have authority to bind that entity to these Terms.
If you do not agree with any part of these Terms, you must not use our services. Your continued use of any VAU0 service after we post updated Terms constitutes your acceptance of those changes.
VAU0 LLC provides a suite of logistics technology services for the commercial trucking industry. Our services include:
The specific features available to you depend on your account type. VAU0 reserves the right to modify, add, or remove features from any service with reasonable notice.
All VAU0 Portal services are currently provided free of charge through December 31, 2026 as part of our early access program.
To access most features of the VAU0 platform, you must register for an account and provide accurate, current, and complete information. You represent and warrant that all information you submit during registration — including your name, email address, company information, and any professional credentials — is truthful and accurate. Providing false registration information is grounds for immediate account termination.
You are responsible for maintaining the confidentiality of your account credentials, including your password and any authentication tokens. You agree to notify VAU0 immediately at support@vau0.com if you suspect unauthorized access to your account. VAU0 is not liable for any loss or damage arising from your failure to maintain credential security.
VAU0 accounts are assigned roles (driver, owner-operator, recruiter, carrier admin) that determine what data you can access and what actions you can perform. You may not attempt to access features or data outside the permissions assigned to your role. Unauthorized access to other users' data is a violation of these Terms and may be a violation of applicable computer fraud and abuse laws.
You may request account deletion at any time by contacting support@vau0.com. Account deletion will be processed in accordance with our Privacy Policy. Note that data required to be retained by FMCSA regulations or other applicable law will be retained for the required period even after account deletion.
You agree to use the VAU0 platform only for lawful purposes and in accordance with these Terms. The following uses are expressly prohibited:
VAU0 reserves the right to investigate suspected violations and to suspend or terminate accounts that violate this Acceptable Use Policy, without refund of any prepaid fees.
The VAU0 platform is a technology tool designed to assist carriers with compliance operations. However, regulatory compliance is ultimately the carrier's legal responsibility. VAU0 does not guarantee that use of the platform will result in full FMCSA compliance. Carriers are responsible for:
While VAU0 facilitates collection and organization of DQ file documents, carriers are responsible for independently verifying the accuracy of driver-provided information, including MVR review, PSP inquiry, previous employer verification, and background screening as required by applicable law and the carrier's own policies.
Carriers are responsible for maintaining the minimum insurance coverage required by FMCSA and any applicable state authorities. VAU0 makes no representation that use of our platform satisfies any insurance requirement or provides any insurance coverage.
Carriers are responsible for the actions of all users they authorize to access the VAU0 platform under the carrier's account. Carriers must promptly revoke access for employees who leave the organization or whose access is no longer appropriate.
You represent and warrant that all information you provide in your driver application is true, complete, and accurate. This includes your employment history, accident history, traffic conviction history, CDL information, medical certification status, and any other information requested during the application process. Providing false or misleading information in a driver application is grounds for immediate disqualification and account termination, and may constitute fraud under applicable law.
You are responsible for maintaining a valid Commercial Driver's License in the appropriate class and with any required endorsements for the type of driving you perform. You must promptly notify your carrier and update your VAU0 profile if your CDL is suspended, revoked, downgraded, or modified in any way.
CDL drivers who are required to maintain a current Medical Examiner's Certificate (MEC) are responsible for keeping their medical certification current and for updating their certificate in the VAU0 portal before expiration. Operating a CMV on an expired MEC is a federal violation.
Drivers enrolled in a DOT drug and alcohol testing program through a carrier using VAU0 agree to comply with all testing requirements, including pre-employment, random, post-accident, reasonable suspicion, and return-to-duty testing as required by 49 CFR Part 382. A positive drug test result, refusal to test, or confirmed alcohol violation will result in immediate removal from driving duty in accordance with FMCSA regulations.
Drivers are responsible for complying with all applicable HOS regulations under 49 CFR Part 395, including accurate recording of duty status changes on their ELD. Falsifying ELD records is a federal violation subject to significant fines and is grounds for disqualification.
The ERETH ELD system (ELD Registration ID: ERS238) is registered with the Federal Motor Carrier Safety Administration (FMCSA).
Use of the ERETH ELD system is subject to 49 CFR Part 395. VAU0 LLC makes no warranty that use of ERETH ELD will guarantee FMCSA compliance. The carrier and driver remain responsible for HOS compliance at all times.
ELD malfunction procedures must be followed as required by FMCSA regulations. In the event of an ELD malfunction, the driver must:
VAU0 provides the ELD hardware and software as-is. We are not responsible for data gaps caused by hardware malfunction, Bluetooth connectivity issues, or power loss. Carriers must maintain backup procedures as required by regulation.
Currently, all VAU0 Portal services are provided free of charge through December 31, 2026 as part of our early access program. Future pricing, if implemented, will be communicated with at least 30 days advance notice.
VAU0 Portal is provided free of charge through December 31, 2026 as part of our early access program. Paid subscription plans are planned for 2027. When paid plans are introduced, we will provide at least 30 days advance notice to active users before any charges apply. Subscription terms, pricing, and billing cycles will be communicated at that time.
Use of ELD integration services with the ERETHELD ERS238 or other connected devices may require a separate monthly per-driver subscription fee. ELD subscription fees cover access to ELD data within the VAU0 platform, HOS monitoring, and related compliance features.
During the free access period (through December 31, 2026), you may deactivate your account at any time by contacting support@vau0.com. When paid plans are introduced in 2027, cancellation terms will be provided with the paid plan announcement.
VAU0 reserves the right to change subscription prices with at least 30 days' advance notice. Notice will be provided by email to the billing contact on file.
The VAU0 platform, website, software, design, trademarks, logos, and all content created by VAU0 LLC are the proprietary intellectual property of VAU0 LLC and are protected by United States and international copyright, trademark, and other intellectual property laws.
Subject to your compliance with these Terms, VAU0 grants you a limited, non-exclusive, non-transferable, revocable license to access and use the VAU0 platform for your own lawful commercial trucking operations. This license does not include the right to:
You retain ownership of all data and content you upload or submit to the VAU0 platform. By submitting content, you grant VAU0 a non-exclusive, royalty-free license to use, store, process, and display that content as necessary to provide the services described in these Terms.
THE VAU0 PLATFORM AND ALL SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VAU0 LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
VAU0 does not warrant that:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VAU0 LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, OR LICENSORS BE LIABLE FOR ANY:
WHETHER OR NOT VAU0 WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, STATUTE, OR ANY OTHER LEGAL THEORY.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM USE OF OUR SERVICES SHALL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
You agree to defend, indemnify, and hold harmless VAU0 LLC and its officers, directors, employees, contractors, agents, and successors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:
VAU0 reserves the right to suspend or terminate your access to the platform at any time, with or without cause and with or without notice, including but not limited to cases where we believe you have violated these Terms, engaged in fraud or misrepresentation, posed a safety risk, or where we are required to do so by law or court order.
Upon termination of your account:
The following sections survive termination: Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, Dispute Resolution, and Governing Law.
Before initiating formal dispute proceedings, you agree to contact VAU0 at legal@vau0.com and attempt to resolve the dispute informally. We will use good faith efforts to resolve disputes within 30 days of receiving written notice.
If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or your use of VAU0 services that cannot be resolved by negotiation within 30 days shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall be conducted in Albuquerque, NM, or remotely if mutually agreed. The arbitrator's award shall be final and binding.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST VAU0. All claims must be brought on an individual basis only.
Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent unauthorized use of intellectual property or to protect confidential information pending arbitration.
These Terms of Service are governed by and construed in accordance with the laws of the State of New Mexico, without regard to its conflict-of-law principles. For any claims or disputes not subject to arbitration, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Bernalillo County, New Mexico, and the United States District Court for the District of New Mexico.
These Terms, together with the Privacy Policy and any applicable subscription agreement or carrier agreement, constitute the entire agreement between you and VAU0 LLC
If any provision of these Terms is found to be unenforceable or invalid, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible.
VAU0's failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
You may not assign or transfer your rights or obligations under these Terms without prior written consent. VAU0 may assign these Terms in connection with a merger, acquisition, or sale of assets without your consent.
VAU0 is not liable for delays or failures in service caused by events beyond our reasonable control, including natural disasters, government actions, pandemics, cyberattacks, power outages, internet disruptions, or other force majeure events.
VAU0 reserves the right to modify these Terms at any time. For material changes, we will provide at least 14 days' advance notice by email or through an in-platform notification.
For legal inquiries, contract questions, or dispute notices, please contact: